Stephen explains the photo with his mail. He wrote:

In answer to Jürgen’s request here is a picture of the Australian R J Scanlan TeNo team. Sam on the right hand side is responsible for the ordering of TeNo and deals with many of the Australian Jewellers who sell TeNo. As Jürgen has said, we had many jewellers who were very impressed with TeNo, particularly the YuKoN range.

We had made up one YuKoN Stainless Steel Necklace for the display using one 18K polished donut on either side of a steel and 18K wave element set with diamonds and this piece looked great and was purchased by lots of our customers.

Best Regards

Stephen

Thanks a lot Stephen! We’re looking forward to hear all news from abroad. We’d love to take part a bit.

In 2005 the Australian Rob Scanlan started with the distribution of our designer jewelry in New Zealand and Australia. The start wasn’t easy, but Rob and his team believed in the success of our modern jewlelry especially due to the high quality and the reputation of “Made in Germany” on their continent. This year the exhibition was really successful for TeNo. A lot of new customers living in the higher classes ordered TeNo products. General Manager Stephan Brown sent me some pictures of TeNos presentation on the exhibition. TeNo was integrated in the brand new exhibition booth of Rob Scanlan&Co Pty Ltd. .

By the way, Rob Scanlan visited us with his General Manager Stephen Brown in Germany and Stephan then expressed his impressions in a great article which we published on teno-blog.com. We are really excited that TeNo is now also becoming more and more successful in New Zealand and Australia. I hope we’ll get some pictures of the next exhibition showing the whole team of Rob Scanlan. :-)

A few months ago Rob Scanlan owner of R J Scanlan & Co Pty Ltd together with his General Manager  Stephen Brown visited us in Germany to discuss the forthecoming plans for the TeNo distribution in Australia. Stephen sent us a short report about his factory visit and his impressions. That’s what he wrote:

In Australia I work for R J Scanlan who is the Australian distributor for TeNo. In January I was lucky enough to visit the TeNo factory in Pforzheim Germany.

Having worked in the jewellery business for a long time and having visited factories in Hong Kong, Thailand, Japan and Australia I thought I knew what to expect, but the visit to TeNo was incredibly impressive.

As TeNo is a quality product I thought that the manufacturing process would be largely automated because the finish on the jewellery is always so perfect.

What I discovered was that the items are made with a combination of state of the art technology and a high degree of human intervention.

There is one machine that really blew me away. It sorts the diamonds for the de luxx pave set rings to match them for size, then conveys the information to another machine that drills the holes to perfectly space the diamonds. The diamonds are then set by a skilled diamond setter by hand. The end result is a wonderful high quality ring.

I also watched a technician hand applying the ceramic to a ring and using ultra violet light to cure and dry the ceramic. It was explained that the ceramic can have bubbles in it so quality control is very strict. Once the ceramic had hardened the ring went to another technician who used a lathe to remove the excess ceramic and polish it.

When gold inlay is used, the technician uses a shaped piece of gold and carefully hammers it to expand it into the machine shaped slot (see picture) prior to it being hand finished.

I just couldn’t get over the sophistication of the machines and the multiple tasks they performed and the number of times each product was handled by technicians to hand finish a piece. I now understand the TeNo sign off “Emotional technology” as TeNo pieces are a marriage of machine and human.

Best Regards, Stephen

Stephen, thanks a lot for being so kind to write such a detailed report about your visit and sorry for being so late with this blog, but unfortunately your email was lost in my mailbox…

By the way – here one can find a list of australian jewellers where TeNo is available.